Why Established and Famous Companies are Using Business Phone Systems
Few decades back, businesses are using landline telephones but it was soon replaced by the PBX or PABX telephone systems. With this type of telephone system, it is using limited phone lines that a big number of employees in the company can use. These telephone systems on the other hand require upgrades and maintenance constantly to be sure that it is functioning optimally.
So for the past 20 years, there have been a huge development in telecommunications, thanks to the advancements in technology. Business phone systems grow alongside the businesses.
This system is more of an asset than being a liability which is the same reason why many leading businesses of today are taking advantage of it. These systems are using what’s called as Voice Over Internet Protocol or VOIP. When such system is used, it is transferring all calls to an IP network like the web. There are many features are being offered as well on top of the usual voice telephone. Whether you believe it or not, there are countless of reasons why businesses invest in this technology to improve their operations like the following.
Reason number 1. Cost savings – these systems are actually more cost effective both in operation and installation and don’t involve hefty upfront cost. There are no extra lines needed to set up local phone company. Due to the remote maintenance and monitoring, it allows the support costs to be lowered too. Long distance calls don’t cost much too because distance has no bearing on the cost of calls.
Reason number 2. Low maintenance – these systems that use VOIP need little maintenance and will cost you less compared to the traditional systems.
Reason number 3. Scalability – expansion isn’t just easy but also, it is less costly and quicker here.
Reason number 4. Multiple benefits – there are various benefits that you can get by using VOIP business phone systems similar to the fact that it has easy adaptability, call forwarding, automated attendant, conferencing, promotional messages during on call-hold, automatic upgrades, no fear of redundancy, remote location dialing and many more. With this said, investing in VOIP telephone system is without a doubt a smart way of spending business funds.
Contemporary VOIP business phone systems are now used not just a tool to communicate to customers and to everyone else in the facility but also, it is integrated with many other functions as well as features that helps in improving operations and simplifying tasks all at the same time, which is why it doesn’t come a surprise why many businesses use it.